Elements and Performance Criteria
- Identify work process scope
- Assess work process performance
- Develop a plan to optimise process performance
- Implement, monitor and evaluate process improvement
- Workplace documentation is reviewed to reflect process improvement
- Changes to roles and responsibilities of workplace personnel involved in implementing the optimisation plan are identified and communicated
- Resources to support implementation are identified, negotiated and secured
- Process changes are implemented and monitored
- Continuous improvement procedures are applied to evaluate and refine process optimisation